Refund and Cancellation Policy for Immigrid.com
Introduction
At Immigrid.com, we strive to ensure satisfaction with our directory services. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled to help you understand your rights and responsibilities as our customer.
Subscription Refunds
- Trial Period: We offer a trial period for our subscription services. If you are not satisfied during your trial period, you can cancel your subscription at any time before the trial ends without any charges.
- Paid Subscriptions: Subscriptions automatically renew unless cancelled. If you cancel your subscription, the cancellation will take effect the day after the last day of the current subscription period. We do not provide refunds for subscription periods that you have not used or are partially used unless the cancellation is due to our failure to comply with the service agreement.
Cancellation Policy
- How to Cancel: You can cancel your subscription at any time by accessing your account settings or by contacting us directly at info@immigrid.com. We require a written notice for cancellation to ensure accurate processing of your request.
- Effect of Cancellation: Upon cancellation, your subscription will remain active until the end of the current paid term. You will not be billed for the next billing cycle.
No Refunds for Digital Products
Due to the nature of digital content services, which include listings and advertising placements on Immigrid.com, we do not issue refunds once the order is confirmed and the product is delivered. However, exceptions may be made on a case-by-case basis for services that are proven to be not as described or fail to meet a basic level of service.
Modifications to Service
Immigrid.com reserves the right to modify or discontinue, temporarily or permanently, the services with or without notice. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.
Contact Information
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at info@immigrid.com.
