Dr. Syras Derksen prioritizes clients' privacy and comfort, offering both in-person and secure video-chat counseling sessions. This dual approach combines the traditional counseling experience with the flexibility of a digital platform, ensuring that clients have access to support in the way that best suits their needs.

The video-chat service provided adheres to stringent privacy regulations, including PHIA (Personal Health Information Act) and PIPEDA (Personal Information Protection and Electronic Documents Act), ensuring that all sessions are conducted with the highest level of confidentiality. For clients who may not be familiar with technology, the service is designed to be intuitive and user-friendly.

To facilitate a seamless experience, Dr. Derksen sends a link for each session. When clients click on this link, it automatically launches the video-chat without requiring any additional steps. This streamlined process ensures that clients can access their counseling sessions easily and securely, enhancing both convenience and accessibility.