Family Services York Region (FSYR) provides a range of services by engaging individuals, couples, families, and groups in a client-centered, goal-focused change process. Their counseling services are designed to identify and build on individual strengths, manage symptoms, and resolve emotional conflicts across various contexts, such as home, school, work, and the community. FSYR's approach is rooted in a commitment to diversity and inclusivity, ensuring that the values and beliefs of clients are respected throughout the therapeutic process.

In their work, FSYR emphasizes a collaborative approach, empowering clients to actively participate in decision-making. This is achieved through collaborative assessment and service planning, which helps tailor the therapeutic process to each client's unique needs. Additionally, FSYR utilizes evidence-based Feedback Informed Therapy when applicable, which helps track progress and adapt interventions to better meet clients' needs. By integrating these practices, FSYR aims to provide a supportive and effective therapeutic environment where clients can work towards meaningful and lasting change in their lives.